Contact Us
Get in touch with the Diagonal Calculator Pro engineering team. Send inquiries, feature requests, or bug reports.
Send Us a Message
Direct Contact Channels
We welcome questions from students, teachers, architects, carpenters, and software engineers. Every inquiry submitted to our desk is reviewed directly by our support and engineering staff.
Support Email
support@diagonalcalculatorpro.com
Typical response time: within 24 to 48 business hours.
Operational Hours
Monday – Friday: 9:00 AM – 6:00 PM (UTC)
Weekend inquiries are queued for Monday morning processing.
Location
HexaMetric Labs – Computational Geometry Division
Global Digital Service — Serving users across 180+ countries.
Inquiry Handling Categories
To help us direct your message to the appropriate engineer, please choose a clear subject line:
- Mathematical Verification: Inquiries regarding specific formula proofs, precision rounding, or IEEE-754 decimal conversions.
- Feature Suggestions: Proposals for new dimensional presets, specialized 3D shapes, or export formats.
- Academic / Educational Licensing: Inquiries from universities, secondary schools, or training institutes looking to incorporate our tools into educational syllabi.
- Advertising & Sponsorship: Questions regarding Google AdSense compliance or verified partner placements.
Frequently Asked Inquiries & Help Desk
How quickly does your engineering team respond?
Our standard response window is between 24 and 48 business hours. Technical inquiries requiring mathematical verification or floating-point tensor review are handled directly by senior geometry developers.
Can we use these tools in our school or university curriculum?
Yes. Diagonal Calculator Pro is completely free for academic and educational usage. Teachers, professors, and carpentry instructors are encouraged to use our interactive 3D and 2D solvers in classroom instruction without prior licensing fees.
Can I generate and distribute your PDF reports to my clients?
Yes. The downloadable PDF Engineering Reports generated by our modules are licensed for personal, academic, and professional commercial design presentations, architectural proposals, and jobsite framing verifications.
How do I report a numerical anomaly or floating-point edge case?
Please submit the exact input values (Length, Width, Height, Units, and Mode) using the form above with subject 'Mathematical Anomaly'. Our QA test suite runs continuous precision checks against IEEE 754 standards.